Questions
Common questions about the ARO Index.
What is the ARO Index?
The ARO Index is public research that measures which local businesses ChatGPT, Claude, Gemini, and Perplexity recommend, by city and industry. It reports what the models return, not what businesses advertise.
How does the ARO Index decide that an AI model recommends a business?
Each model is queried independently with cold, single-turn buyer-intent prompts for a city and category. A model counts as recommending a business when it places the business in its top 3, confirmed by a 2 of 3 majority across three phrasings of the query. Each business shows how many of the 4 models recommend it, for example 3 of 4.
Which AI models does the ARO Index test?
ChatGPT, Claude, Gemini, and Perplexity. Each model is queried independently, so a business can be recommended by 1, 2, 3, or all 4 of them.
How current are the numbers?
Homepage totals show an as-of date and refresh hourly. Each market and category page shows when its rankings were last refreshed. Methodology changes and model panel changes are logged on the methodology page.
Can a business pay to change its ranking?
No. Businesses cannot pay to change their ARO Index ranking. Every score is re-measured through the same audit process.
How can a business check whether AI recommends it?
Run the free ARO audit at aroindex.com/audit. It checks whether each of the 4 models recommends the business and which businesses it recommends instead.