ARO Index research

The Independent Index of AI Business Recommendations.

Measuring which businesses AI systems recommend, across models, markets, and time.

24,600+
Audits completed, cumulative
5,100+
Businesses measured, cumulative
9
Markets published in the Index
4
AI platforms evaluated

Totals as of . Audit and business totals are cumulative research counts, rounded down to the nearest hundred, and refresh hourly. Not every measured business appears in a published market. Latest research report: Vol 3, data current as of September 14, 2026.

Research standards

How the evidence is produced.

How businesses are evaluated

Each model gets cold, single-turn buyer questions for a city and category. A model counts as recommending a business when it places the business in its top 3 in at least 2 of 3 phrasings.

Which AI systems are measured

ChatGPT, Claude, Gemini, and Perplexity, each queried independently. Census batches have recorded model versions since late July 2026, and panel changes are dated.

Why measurements are repeated

Recommendations move. In Vol 2, 33 of the 89 Charleston businesses selected in early July were not selected three weeks later. One reading is a snapshot, not a finding.

How results are compared

Published wave comparisons use the same business cohort and the same categories. Added categories are reported separately, not counted as change.

How method changes are documented

Method versions, model panel changes, and data corrections are dated on the methodology page. Corrections stay published.

How commercial work is separated

ARO Index is published by TaG Makes LLC, which also offers paid services. No client, partner, or data customer can pay to change a public ranking. Every score runs through the same audit process.

What the Index measures

Observed AI recommendations under documented research conditions.

What it does not measure

Actual customer conversions, all possible AI responses, guaranteed future recommendations, or direct influence over model training.

Explore the Index

Put the research to work.

Search a business

Find a business’s ARO Score and rank in its published market.

Explore a market

See which businesses AI recommends in a city, by industry.

Compare recommendations

Published comparisons across models and measurement waves.

  • By model and wave: July vs September, Charleston and Nashville, plus a controlled same-day test (Vol 3).
  • Over three weeks: who held, dropped, and entered on the same 688 businesses (Vol 2).

Your market is not in the Index yet?

Tell us the city and industry. We will email you when it is published.

Research applications and data access

Built for Research. Available for Integration.

Independent AI recommendation data for market intelligence, competitive research, and platform integrations.

  • AI recommendation benchmarking. ARO Scores for tracked businesses across ChatGPT, Claude, Gemini, and Perplexity.
  • Longitudinal market intelligence. Repeated census waves on fixed business cohorts, published by market and category.
  • Competitive research. Which businesses each model recommends instead, category by category.
  • Agency and platform reporting. Agency Console tracking and white-label reports.
  • Data licensing and API integration. Rankings API and data feeds for qualified partners, scoped by use.

Access is reviewed by use case. Commercial access does not influence public research findings or rankings.

Research library

Published research.

ARO Index Vol 3: The September 2026 Model Shift

Published
September 23, 2026
Measured
Data current as of Sept 14, 2026
Sample
Charleston cohort 687, Nashville cohort 481
Models
ChatGPT, Claude, Gemini, Perplexity
Method
No version change. Model panel change dated Sept 16, 2026
Suggested citationARO Index. (2026). ARO Index Vol 3: The September 2026 Model Shift. Published September 23, 2026. aroindex.com/research/model-shift-sep2026

State of AI Recommendations: Charleston, Vol 2

Published
July 26, 2026
Measured
Data current as of July 24, 2026
Sample
688 Charleston cohort, 43 categories. Also 1,444 expanded Charleston and 485 Nashville
Models
ChatGPT, Claude, Gemini, Perplexity
Method
Same conditions as Vol 1
Suggested citationARO Index. (2026). State of AI Recommendations: Charleston, Vol 2. Published July 26, 2026. aroindex.com/research/charleston-2026-vol2

The State of AI Recommendations: Charleston 2026

Published
July 8, 2026
Measured
Data current as of July 8, 2026
Sample
688 Charleston businesses
Models
ChatGPT, Claude, Gemini, Perplexity
Method
Score version v2
Suggested citationARO Index. (2026). The State of AI Recommendations: Charleston 2026. Published July 8, 2026. aroindex.com/research/charleston-2026
Questions

Common questions about the ARO Index.

What is the ARO Index?

The ARO Index is public research that measures which local businesses ChatGPT, Claude, Gemini, and Perplexity recommend, by city and industry. It reports what the models return, not what businesses advertise.

How does the ARO Index decide that an AI model recommends a business?

Each model is queried independently with cold, single-turn buyer-intent prompts for a city and category. A model counts as recommending a business when it places the business in its top 3, confirmed by a 2 of 3 majority across three phrasings of the query. Each business shows how many of the 4 models recommend it, for example 3 of 4.

Which AI models does the ARO Index test?

ChatGPT, Claude, Gemini, and Perplexity. Each model is queried independently, so a business can be recommended by 1, 2, 3, or all 4 of them.

How current are the numbers?

Homepage totals show an as-of date and refresh hourly. Each market and category page shows when its rankings were last refreshed. Methodology changes and model panel changes are logged on the methodology page.

Can a business pay to change its ranking?

No. Businesses cannot pay to change their ARO Index ranking. Every score is re-measured through the same audit process.

How can a business check whether AI recommends it?

Run the free ARO audit at aroindex.com/audit. It checks whether each of the 4 models recommends the business and which businesses it recommends instead.

ARO Index is researched and published by Therese Grittner, founder of TaG Makes LLC, Charleston, SC. LinkedIn

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